Unleash Superior Sound Anywhere You Go
Experience crystal-clear, high-quality audio with our Portable 10W Bluetooth Speaker, designed to bring the best in wireless music wherever you are. Whether you’re hosting a party, relaxing at home, or on an outdoor adventure, this lightweight yet powerful speaker delivers stunning stereo sound and an immersive music experience. Featuring Bluetooth 5.3 technology, it ensures a seamless and stable connection to your phone, tablet, or computer, so you can enjoy your music without interruptions.
Feature-Packed for Ultimate Convenience
This speaker is packed with features to enhance your music experience. The RGB lighting effects pulse along with the beat, creating a vibrant atmosphere that elevates any setting. With an impressive 24-hour playtime on a single charge, this speaker will keep the tunes going from sunrise to sunset. And when it’s time to recharge, the Type-C charging ensures a fast and reliable power boost. Plus, the rugged design with an IPX5 water-resistant rating makes it perfect for outdoor adventures, protecting it from splashes and spills.
Benefits You’ll Love
- Exceptional stereo sound with 10W output for rich, deep audio that fills any space.
- True Wireless Stereo (TWS) pairing to connect two speakers and create an even more immersive listening experience.
- Long-lasting 24-hour playtime keeps your music going all day without frequent recharging.
- Vibrant RGB lights sync with your music to enhance the mood and atmosphere.
- Water-resistant with IPX5 protection, so you can enjoy your music by the pool, beach, or during outdoor activities.
- Portable and lightweight design, making it easy to carry anywhere.
- Type-C charging for fast and efficient power replenishment.
Your Perfect Music Companion
Whether you’re hosting a get-together with friends, relaxing with a podcast at home, or heading out on an adventure, this portable Bluetooth speaker is your ultimate audio partner. Its robust design, impressive sound quality, and convenient features make it a standout choice for anyone who loves music on the go. Don’t miss out on creating an immersive music experience—grab yours today and enjoy premium sound wherever life takes you!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of sylvana.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of sylvana.store.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of sylvana.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sylvana.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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